SHIPPING POLICY

Last updated: September 2026

At WELFORD, we aim to provide a simple and reliable delivery experience.

UNITED KINGDOM

Standard Delivery: FREE

Estimated delivery time: 5–8 business days.

Delivery times are estimates and may vary due to circumstances outside our reasonable control, including carrier delays, customs procedures, weather, or other unforeseen circumstances.

ORDER PROCESSING

Orders are processed after payment has been successfully received.

Please allow reasonable processing time before your order is dispatched. You will receive available order and shipping information by email.

DELIVERY ADDRESS

Please make sure that your delivery address is complete and accurate when placing your order.

WELFORD is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided at checkout, except where applicable law provides otherwise.

TRACKING

Where tracking is available, tracking information will be provided after your order has been dispatched.

CUSTOMS AND IMPORT CHARGES

For orders delivered to the United Kingdom, any applicable taxes, duties, or import charges will be handled in accordance with applicable laws and the information provided at checkout.

For orders shipped to destinations outside the United Kingdom, customs duties, taxes, or other import charges may apply depending on the destination and applicable regulations.

Any applicable charges that are not included at checkout may be the responsibility of the customer, where permitted by law.

DELIVERY ISSUES

If your order does not arrive within the estimated delivery period, please contact us through our Contact page with your order number so that we can assist you.

Nothing in this Shipping Policy limits any statutory delivery rights or remedies available to consumers under applicable law.

CONTACT

For questions regarding shipping or delivery, please contact us through the Contact page on the WELFORD website.

WELFORD