FAQ

Frequently Asked Questions

How can I contact WELFORD?

You can contact us at welford.uk@gmail.com. We'll be happy to help with any questions about your order or our products.

How long does delivery take?

Delivery times can vary depending on the destination and shipping method selected at checkout. Please check the estimated delivery time shown during checkout.

How can I track my order?

If tracking is available for your order, you'll receive tracking information by email once your order has been dispatched.

How do I choose my size?

Please check the size guide on the product page before placing your order. We recommend comparing the measurements with a garment you already own.

Can I return my order?

Please see our Returns & Refunds Policy for information about returns, eligibility and refunds.

What payment methods do you accept?

Available payment methods will be shown during checkout.

Do you ship to the UK?

Yes. WELFORD is focused on serving customers in the United Kingdom.